Booking Terms & Conditions - Bluestone Tours

Payment & Reservations To confirm your booking with Steve Dawes and Bluestone Tours, we require an £80 per person deposit for each day of touring. Payment can be made via credit card (by phone or email) or bank transfer using the details provided on your invoice. Please note that deposits are non-refundable once paid. The remaining balance may be settled either prior to your departure or on completion of your tour.

Pricing Structure Our quoted rates represent the complete cost for up to 8 passengers for a full 8-hour touring experience, including professional guide and luxury vehicle. Entrance fees to attractions and meals are not included in the tour price. All vehicles carry comprehensive insurance coverage including liability and private hire licensing from local authorities - we recommend verifying this with any tour operator you consider.

Practical Information Airport collection requires flight details for tracking purposes, with meet times scheduled 30 minutes post-arrival in the arrivals hall. Transfer pricing includes one stop, with additional sightseeing potentially incurring extra charges. Please advise group luggage requirements to ensure adequate vehicle space. We suggest appropriate walking footwear and weather protection, though we provide golf umbrellas and binoculars as needed.

Service Standards While we're happy to suggest dining and accommodation options, we cannot make reservations as we're not licensed travel agents. Bluestone Tours maintains complete independence from commercial establishments - we never accept commissions from restaurants, shops, or attractions, ensuring genuine recommendations without sales pressure. We recommend comprehensive travel insurance for your trip.

Cancellation Policy Bluestone Tours reserves the right to cancel bookings with full refund of all payments, provided notice is given 7+ days before your tour date. Please note: enquiries become confirmed bookings only upon deposit receipt, at which point diary commitments are made.